FAQs

For Parents

Our service is free for families.

You may browse our website and view content without registering, but as a condition to using certain aspects of our services (bookmark a favourite, leave a review, etc.), you are required to create a free account.

How Do I Connect with Businesses?

All listings have “click-to-call” functionality and include a built-in contact form, so you always have a way to reach out!

For Businesses

How Do I Create and Edit a Listing?

Please refer to this step-by-step guide. Need help? Call (403)926-2323 or email hello@parentpal.ca.

How Do I Claim a Listing?

Please refer to this step-by-step guide. Need help? Call (403)926-2323 or email hello@parentpal.ca.

How Do I Promote a Listing?

Please refer to this step-by-step guide. Need help? Call (403)926-2323 or email hello@parentpal.ca.

What Payment Methods Do You Accept?

We use Stripe’s secure payment system, which allows us to accept credit cards.

Can I Change My Current Subscription?

Absolutely! Please refer to this step-by-step guide. Need help? Call (403)926-2323 or email hello@parentpal.ca.

How Do I Cancel My Subscription?

To cancel your subscription, please contact us at (403)926-2323 or hello@parentpal.ca.

FAQs

For Parents

For Businesses

ParentPal

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